Experienced office professional with a robust background in administrative management, scheduling, document preparation, and customer service. Seeking to leverage my skills and expertise to amplify the productivity of an executive or executive team.
· Graduated Summa Cum Laude
· Omicron Delta Kappa Honor Society
· Phi Theta Kappa Honor Society
• Manage and respond to project related email
• Supervised undergraduate students working on the research project
• Conducted literature reviews, and collected and analyzed topic data
• Assisting with design and teaching of educational programs.
• Built SOP manual for productions and creating best practices documentation.
• Social media consulting.
• Conducted in-depth research on legislative histories, contributing to the development of comprehensive legal resources for public and professional use.
• Provided ready-reference services, delivering quick and accurate information to patrons, including legal professionals and the public.
• Handled professional correspondence, ensuring clear and effective communication with legal professionals and library patrons.
• Conducted FHA post-sale foreclosure processing for clients such as Wells Fargo and GMAC.
• Performed detailed document reviews for accuracy and quality control prior to client release, ensuring compliance with industry standards.
• Drafted and presented fund requests for FHA non-reimbursable items to management and clients, ensuring clear and effective communication.
· Microsoft Office
· Microsoft Excel
· Salesforce
· Google Analytics
· SPSS
· Python